TERMS OF SALES
This site is intended for the promotion, sale of products and the provision of services intended for future and young mothers and their baby-children.
The SØLI BOUTIQUE website:
- accessible via the URL www.soli-boutique.com
- edited by the company SØLI BOUTIQUE: limited liability company (SARL), with capital of 1,000.00 euros
- registered since June 22, 2020 in the Bordeaux Trade and Companies Register, under number 844 595 919
- the head office is located at 1 rue des Aconites, in Lacanau (33680)
- email: firstname.lastname@example.org
- Its Publication Director is Mrs. Cindy Hansen, Manager of SØLI BOUTIQUE.
- The Site is hosted by WIX, Wix.com Inc. - 500 Terry A François Blvd San Francisco, CA 94158 - +1 415-639-9034.
DEFINITIONS AND FIELDS OF APPLICATION
These general conditions of sale apply to the exclusion of all other conditions, and in particular those applicable to sales in stores or through other distribution and marketing channels.
They are accessible on the SØLI BOUTIQUE website and will prevail, where applicable, over any other version or any other contradictory document.
The seller and the buyer agree that these general conditions exclusively govern their relationship. The seller reserves the right to modify its general conditions from time to time. They will be applicable as soon as they are put online.
If a condition of sale were to be lacking, it would be considered to be governed by the practices in force in the distance selling sector, the companies of which are headquartered in France.
The term "Seller" or "we" refers to the company SØLI BOUTIQUE, a limited liability company with a capital of 1,000 euros whose head office is located at 1 rue des Aconites, in Lacanau (33680) France, registered since June 22 2020 at the Bordeaux Trade and Companies Register. The Seller can be contacted by e-mail at email@example.com .
The term "Site" designates the website www.soli-boutique.com published by the Seller.
The term "Customer", "Buyer" or "you" designates any person who purchases Products through the Website www.soli-boutique.com and designates the Seller's co-contractor, who guarantees to be a consumer. as defined by French law and jurisprudence. As such, it is expressly provided that this customer acts outside any usual or commercial activity.
The Client can be:
- a natural person over the age of 18 who undertakes to have full legal capacity to conclude a sale;
- a moral person.
The term "Product": refers to all the products available on the Site.
The term "Territory": refers to Metropolitan FRANCE (excluding DOM / TOM).
ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
The customer undertakes to read these General Conditions carefully and to accept them, before proceeding to payment for an order for product (s) placed on the site.
These General Conditions are referenced at the bottom of each page of the site by means of a link and must be consulted before placing the order. The customer is invited to carefully read, download and print the General Conditions and to keep a copy.
The seller advises the customer to read the General Conditions for each new order, the latest version of said Conditions applying to any new product order.
By clicking on the first button to place the order and then on the second to confirm the said order, the customer acknowledges having read, understood and accepted the General Conditions without limitation or condition.
For any questions about the Products, the Site, these General Conditions, the Customer Service of the Company SØLI BOUTIQUE can be contacted:
- by email to the following address firstname.lastname@example.org
- by mail to the following address SARL SØLI BOUTIQUE - 1 rue des Aconites - 33680 Lacanau.
To order the desired items, enter their product sheet by clicking on their photo or their reference, choose the desired quantity and click on "Add to my basket".
By clicking on the Validate basket button, the Buyer confirms his order after checking his basket. He must then validate it by clicking on the Pay button. The sale becomes final only after full payment of the sale price by the Purchaser in accordance with the terms of payment indicated in article 4 hereof.
There is no minimum amount to be able to validate the Order on the Site. The Customer is strongly advised to keep a copy of his Order on paper or on a reliable and durable recording medium.
The Customer will then receive by email a confirmation of acceptance of the Order within twenty-four (24) hours, summarizing the Order reference, the Product (s) ordered, their quantity (s) ( s), Price, color, size (s), Delivery costs, the applicable tax (s) in particular on the added value, the means of payment chosen, the details of the Customer as well as the delivery and invoicing addresses chosen.
In the absence of validation of the Order by the Company SØLI BOUTIQUE within this period by email, the Order is not deemed to be taken into account.
If an email is not received within the aforementioned period, the Customer is invited to contact the Customer Service of the SØLI BOUTIQUE Company (see the preceding CUSTOMER SERVICE article of these General Conditions).
The Customer will also receive by email confirmation of the shipment of the Order.
The SØLI BOUTIQUE Company undertakes to honor Orders received on the Site and duly validated within the limit of stocks available from its suppliers.
In the absence of availability of one or more Products ordered on the Site, the SØLI BOUTIQUE Company undertakes to inform the Customer thereof by email.
At its sole discretion, the SØLI BOUTIQUE Company may offer the Customer a Product or an equivalent reference to replace the unavailable Product (s). In the absence of a response from the Customer or an equivalent Product, the Order for the unavailable Product will then be canceled and its Price refunded to the Customer, the remainder of the Order remaining firm and final.
The SØLI BOUTIQUE Company reserves the right to cancel or refuse any Order from a Customer for a legitimate reason, relating for example to a difficulty in supplying a Product, a problem with the Order or the Delivery, or between taking into account the abnormality of the Order or, when there is a dispute concerning a previous Order, and in particular its payment. The responsibility of the Company SØLI BOUTIQUE can in no case be engaged in this respect.
The SØLI BOUTIQUE Company will inform the Customer only by email. The Customer is therefore asked to consult his email box regularly.
The Products are sold at the price in effect at the time of the order, as indicated on the Site. The prices are indicated in euros (€), all taxes included (TTC).
The prices of the Products sold on the Site are understood by article and reference.
They are liable to change at any time without prior notification. Delivery costs are mentioned separately, depending on the choice made. Orders are payable in euros, regardless of the Buyer's place of delivery or residence.
In the event of an entry, printing, publication or calculation error showing a Price significantly lower than the Price normally charged on the Site or in the reference market for the Product (s) in question, their Order may be subject to cancellation even if it has been the subject of an automatic confirmation by the Company SØLI BOUTIQUE.
The Customer will be informed as soon as possible by email so that he can, if he wishes, place an Order again at the correct Price.
In the event of delivery of Products outside the European Union, the Seller is not responsible for the payment of customs duties or other costs or local taxes. Any such duties, costs or taxes are your responsibility as the Buyer and you are also required to make the necessary declarations to the competent authorities of the country of delivery, if applicable.
AVAILABILITY OF PRODUCTS
Depending on the product concerned, the seller applies “just in time” inventory management. Therefore, depending on the case, the availability of the products depends on the seller's stocks.
The seller undertakes to honor orders received provided the products are available.
The unavailability of a product is in principle indicated on the page of the product concerned. Customers can also be notified of a product's restocking by the seller.
In any case, if the unavailability was not indicated at the time of the order, the seller undertakes to inform the customer without delay if the product is unavailable.
The seller can, at the customer's request:
- Either offer to ship all the products at the same time as soon as the products out of stock are available again,
- Or proceed with a partial shipment of the available products initially, then the shipment of the rest of the order when the other products are available, subject to clear information concerning the additional transport costs that may be incurred,
- Or offer an alternative product of equivalent quality and price, accepted by the customer.
If the customer decides to cancel his order for unavailable products, he will obtain a refund of all sums paid for unavailable products within thirty (30) days of payment at the latest.
The Buyer can pay for his order by Paypal, his credit or debit card.
The Customer undertakes to pay the full Price of the Order when validating his payment.
The Order will only be confirmed by the SØLI BOUTIQUE Company subject to receipt of the full Price of the Order by the SØLI BOUTIQUE Company.
The Products will remain the property of the Company SØLI BOUTIQUE until full payment of the Order Price by the Customer.
The invoice for the Order will be established when the Order is shipped and will be placed in the customer area and sent by email to the customer (no paper invoice).
After acceptance of your order and payment, the Products are delivered to the delivery address you provided when ordering.
The choice of delivery method depends on the country of delivery and the weight of your package. An email will inform you of the shipment of your order as well as the tracking number of the latter.
Unless otherwise agreed, delivery will take place within 30 days of ordering. Beyond this period, you have the right to demand the cancellation and refund of your purchase by sending us a registered letter with acknowledgment of receipt or in writing on a durable medium, after having given us formal notice, depending on the same terms, to provide the Products within a reasonable additional time.
However, the Seller will not bear any responsibility in the event of late delivery or impossibility of delivery of the Products due to erroneous or incomplete information indicated by the Buyer at the time of the order.
The Customer is responsible for the risks associated with the return of his package. It is recommended that you take out additional insurance or send the package by Colissimo with signature on receipt or any other form allowing it to compensate it up to the value of the items in the event of loss, theft or damage.
The seller declines all responsibility in the event that the customer does not collect the package from a relay point.
See the “DELIVERY” section for a list of countries covered and applicable delivery costs. In some cases, deliveries to countries outside the European Union may generate additional external costs which are payable by you. These include, for example, funds transfer fees charged by banks (transfer fees, exchange fees, for example), import duties or taxes (including customs duties).
You are responsible for your order. Indeed, the data that you announce to us binds you once the order has been placed. In the event of an error in the wording of the recipient's contact details, we disclaim all responsibility, and the order will be returned to the correct address at your expense.
Summer holidays - August 2021
The store remains open, all orders placed from July 31st will be shipped from August 31st.
The Seller undertakes to deliver only goods which comply with the legislation in force in the European Union and in France. The seller cannot be held responsible in the event of non-compliance with the legislation of a country outside the European Union to which the goods must be delivered.
The Seller is liable for any lack of conformity of the Product with the contract under the conditions of article L.211-4 and following of the Consumer Code and hidden defects of the item sold under the conditions provided for in articles 1641 and following of the code. civil. The guarantor of the conformity of the Product and of the defects of the item sold is the company SØLI BOUTIQUE, a limited liability company with a capital of 1,000 euros whose head office is located at 1rue des Aconites, Lacanau (33680), France.
The seller's liability can in no case be engaged in the event of non-performance or improper performance of contractual obligations attributable to the customer, in particular when entering his order.
The seller cannot be held responsible, or considered to have failed in these terms, for any delay or non-performance, when the cause of the delay or non-performance is related to a case of force majeure as defined by case law. French courts and tribunals.
It is also specified that the seller does not control the websites which are directly or indirectly linked to the site. Consequently, it excludes all liability for the information published therein. Links to third party websites are provided for informational purposes only and no warranty is given as to their content.
EXCHANGE AND REFUND
Possibility of exchange or refund within 14 working days of receipt of the order. The shipping costs for the return will be borne by the customer. Items must be returned new in their original packaging. Damaged, soiled or incomplete products are not taken back. Return shipments must be made by Colissimo with insurance. Refunds will be made within 30 days of receipt of the items by SØLI BOUTIQUE. To be accepted, any return must first be reported to SØLI BOUTIQUE.
In view of the limited stocks, we cannot undertake to proceed to an exchange but do not hesitate to contact us by e-mail: email@example.com .
RIGHT TO RETRACT
In accordance with article L.121-20 of the Consumer Code, the buyer has a period of 15 working days to return, at his own expense, the products which do not suit him for a refund. The period starts from the day of receipt of the order.
The Customer undertakes to return or return the Products to the Company SØLI BOUTIQUE - 1 rue des Aconites 33680 Lacanau, without delay and at the latest within fourteen (14) days following the communication of his decision to withdraw.
Items must be returned new in their original packaging, accompanied by the delivery slip. Return shipments must be made by Colissimo with insurance. Otherwise, the items will not be returned, exchanged or refunded.
To exercise his right of withdrawal, the customer will then inform the Company SØLI BOUTIQUE of his decision to withdraw by means of the form or a declaration without any ambiguity by mail Company SØLI BOUTIQUE 1 rue des Aconites - 33680 Lacanau or by email soli. firstname.lastname@example.org . SØLI BOUTIQUE will acknowledge receipt of this withdrawal.
Download the withdrawal form.
In addition to this, you will need to know more about it.
As soon as the buyer has exercised his right of withdrawal within the time limit and under the conditions set, the company SØLI BOUTIQUE undertakes to reimburse the buyer within 30 days, with the exception of the shipping costs of the initial order. and return costs.
The SØLI BOUTIQUE Company reserves the right to offer the Consumer Customer any other means of reimbursement by credit or voucher on the Site.
The SØLI BOUTIQUE Company also reserves the right to engage the responsibility of the Customer for any depreciation of the returned Products.
The content of the website remains the property of the seller, the sole owner of the intellectual property rights over this content.
Buyers agree not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and is liable to constitute an offense of counterfeiting.
The company logo is registered as a trademark and as such is protected against any unauthorized use.
PROCESSING OF PERSONAL DATA - CONFIDENTIALITY
The personal data communicated by the Purchaser are subject to automated processing within the meaning of Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms.
The personal data are intended to allow the management of the orders and the commercial relations between the Seller and the Buyer. Unless the Buyer objects, in particular expressed during collection, the data may be used by the Seller to send Newsletters and information emails on promotional offers.
The Seller does not transmit your personal data to third parties, except in cases where such communication would be required by the regulations in force, or in the event of an online payment solely for the purposes necessary for payment.
The collection forms inform the Purchaser of the mandatory or optional nature of the provision of each of the requested data. If the mandatory fields are not filled in, the execution of the order will not be possible.
In accordance with law n ° 78-17 of January 6, 1978, the Purchaser has the right to access, modify, rectify and delete this data. The Buyer may exercise each of these rights at any time in one of the following ways:
By mail sent to SØLI BOUTIQUE at the following postal address: 1 rue des Aconites - 33680 Lacanau.
By email sent to the following email address: email@example.com .
FORCE MAJEURE / EVENTS OUTSIDE OUR CONTROL
SØLI BOUTIQUE will not be held responsible for any non-performance or delay in the performance of our contractual obligations, caused by events beyond our reasonable control (“Force Majeure”). A Force Majeure Event includes any act, event, non-performance, omission or accident beyond our reasonable control and includes in particular (without limitation):
at. strikes, closures or other industrial actions.
b. Civil unrest, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
vs. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disasters.
d. Inability to use transport by rail, boat, plane, road or other means of private or public transport.
e. Inability to use public and private telecommunications networks.
f. Acts, decrees, laws, regulations or restrictions of any government.
g. Strike, failure or accidents in maritime, postal or other transport.
Our performance relating to the Contract will be suspended for as long as the case of Force majeure lasts and our performance periods will be extended accordingly. As far as possible, we will do our best to put an end to the Force Majeure event or to find a solution allowing us to perform our contractual obligations despite the Force Majeure event.
These General Conditions are subject to French law. In the event of a dispute, the Purchaser may resort to a conventional mediation procedure or any other alternative method of settling disputes.
MODIFICATION OF THE GENERAL CONDITIONS OF SALE
SØLI BOUTIQUE reserves the right to modify these general conditions of sale at any time.